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  Product Availability


      

Range

As Factory Clearance Outlets, Sara Lee Shops cannot guarantee to always have every product normally ranged for sale in Retail supermarkets. 

All Shops try to carry a good range of the most popular items but, from time to time, because of unpredictable supply and demand, some lines may become temporarily unavailable. 

Alternative Products

If you need a particular product for a specific purpose, you are welcome to phone the shop nearest to you to check whether your choice is available. Otherwise, if you call at the shop, you will always find similar items that may prove to be suitable for your menu requirements. In addition to products normally found on supermarket shelves, Sara Lee Factory Outlets also offer a wide range of Catering sized products suitable for functions and special events.  Typical of these products is the Sara Lee Create-a-Cake: a large “slab cake”, vanilla flavour with white icing which serves as a base for edible decals which may be purchased from a wide range of themes covering birthdays, anniversaries and other congratulatory occasions. From time to time, products that are surplus to export requirements are offered. Although the packaging of these items may carry Asian or Middle Eastern labelling, most of these items are similar to Local equivalents and in many cases are perfect stock.

Product Quality

It is the aim of Sara Lee Factory Outlets to ensure that every customer is satisfied with what they purchase. Everything sold in Sara Lee Factory Outlets has been subjected to the same quality assurance processes as first grade product. Every item offered for sale is safe and good to eat.

Some of the reasons for products failing to meet to the extremely high quality standards of Sara Lee’s First Grade products are:

  • Slight variations in colour when cooked
  • Slight performance variations of some ingredients
  • Mechanical problems such as corners missing, icing not complete etc.
  • Product height variations.

From time to time, products that are approaching the Best Before date for best eating quality will be discounted to accelerate clearance. It is expected that most products offered for sale, although “not-quite-perfect”, will still be delicious to eat and therefore great value for what you pay. The discounted prices of everything offered for sale takes into account “not-quite-perfect” quality factors.

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